At Torin Chip, we want you to be fully satisfied with your purchase. If you receive a product that is damaged, defective, or not as described, you may request a return or refund under the following conditions:

1. Return Eligibility

• You must contact us within 1-3 days of receiving your order.
• The item must be unused, in its original condition, and in the original packaging.
• Items that show signs of use or physical damage caused by the customer will not be accepted for return.

2. How to Request a Return
To request a return, please email us at [email protected] with your order details, reason for return, and photo evidence if the item is damaged or incorrect. Our support team will guide you through the process.

3. Refund Process
If your return is approved, the refund will be processed through the original delivery channel. Since we offer cash on delivery, refunds will be made by arranging a pickup or through a direct contact from our support team.

4. Non-Returnable Items
Certain items such as opened packaging, used accessories, or items not in original condition may not be eligible for return.

5. Contact
For any questions or return requests, please contact us at:
📧 [email protected]